At SMD Network, we strive to provide high-quality software and digital services. Because our products are digital and delivered electronically, we have established the following Refund Policy to ensure clarity and fairness for all our clients.
Since we provide software access and digital services, refunds are generally only considered under the following circumstances:
We do not offer refunds in the following cases:
To request a refund, you must contact us within 7 days of your purchase or the service activation date.
If approved, the refund will be processed and credited back to your original method of payment (e.g., bKash, Rocket, Nagad, or Bank Transfer) within 10 business days. Please note that any transaction fees charged by payment gateways may be deducted from the final refund amount.
SMD Network reserves the right to modify this Refund Policy at any time. Any changes will be updated on this page and will apply to all future purchases.
For any delivery-related queries or if you face any issues with your access, please reach out to us:
At SMD NETWORK, we believe that a fast, reliable internet connection is no longer a luxury—it’s a necessity. Driven by cutting-edge fiber technology and a passion for seamless connectivity.
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Our Office Address
Charborni Bazar, Khorsuti, Boalmari, Faridpur