Refund Policy

Refund Policy: SMD Network

At SMD Network, we strive to provide high-quality software and digital services. Because our products are digital and delivered electronically, we have established the following Refund Policy to ensure clarity and fairness for all our clients.

1. Refund Eligibility

Since we provide software access and digital services, refunds are generally only considered under the following circumstances:

2. Non-Refundable Situations

We do not offer refunds in the following cases:

3. Refund Request Process

To request a refund, you must contact us within 7 days of your purchase or the service activation date.

4. Refund Method

If approved, the refund will be processed and credited back to your original method of payment (e.g., bKash, Rocket, Nagad, or Bank Transfer) within 10 business days. Please note that any transaction fees charged by payment gateways may be deducted from the final refund amount.

5. Policy Updates

SMD Network reserves the right to modify this Refund Policy at any time. Any changes will be updated on this page and will apply to all future purchases.

Contact Information

For any delivery-related queries or if you face any issues with your access, please reach out to us: